What We Collect and Why We Collect It
When you open an account with us, we collect the details you submit directly — your name, mobile number, email address and the wallet you link for deposits or withdrawals. If you fund your account through bKash, Nagad or Rocket, the transaction reference and wallet number
-
1
are recorded to verify the payment and match it to your account. We do not store your full mobile banking PIN or password at any point. We also collect device and session data automatically — the type of device you use, your browser, your IP address,
-
2
and which pages you open. This helps us keep your session secure and detect unusual login behaviour. For example, if your account is accessed from an unfamiliar device, we use this data to flag the activity before any withdrawal is processed. We may also receive limited
-
3
data from third-party payment processors when your bKash or Nagad transfer is confirmed. That data is used only to reconcile your account balance. Your data is not sold to third parties. Sharing happens only where required by applicable law or where you have given clear consent.
-
4
Whether our services are available in your area depends on local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.